Previous incidents

June 2025
No incidents reported
May 2025
May 31, 2025
1 incident

May 30th, 2025 – Postmortem

Resolved May 31 at 08:06pm CEST

Incident Summary

On 30 May 2025 at 18:22 CEST, the Gateway proxy experienced an outage that lasted two hours and twenty-two minutes. During this interval all customer traffic routed through the proxy failed, resulting in a complete loss of service.

Root Cause

The incident was triggered by an unexpected surge in incoming requests that drove a corresponding spike in outbound calls to external LLM providers, primarily OpenAI. Although the autoscaler immediately began launching additiona...

April 2025
No incidents reported